This is service design thinking : basics-tools-cases
Stickdorn, Marc and Schneider, Jakob
This is service design thinking : basics-tools-cases Stickdorn, Marc and Schneider, Jakob - John Wiley & Sons 2011
658 / T11 STI.S
This is service design thinking : basics-tools-cases Stickdorn, Marc and Schneider, Jakob - John Wiley & Sons 2011
658 / T11 STI.S