Winning in service markets : success through people, technology and strategy
Wirtz, Jochen
Winning in service markets : success through people, technology and strategy Wirtz, Jochen - Wold Scientific 2017
658 / T17 WIR
Winning in service markets : success through people, technology and strategy Wirtz, Jochen - Wold Scientific 2017
658 / T17 WIR