Customer relationship management : concepts and techniques
Buttle, Francis and Maklan Stan
Customer relationship management : concepts and techniques Buttle, Francis and Maklan Stan - 3rd ed. - Routhledge 2015
658.812 / T15 BUT.M
Customer relationship management : concepts and techniques Buttle, Francis and Maklan Stan - 3rd ed. - Routhledge 2015
658.812 / T15 BUT.M