Norman, Don <br/><br/>
Emotional design: why we love or hate everyday things 

 - New York  Basic books  2004 
 - xii, 257 p. 
<br/><br/><label>ISBN: </label>9780465051366 
<br/><br/><label>Dewey Class. No.: </label>155.911 T04 NOR  / T04 NOR