| 000 | 00391nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 230715s9999||||xx |||||||||||||| ||und|| | ||
| 041 | _aeng | ||
| 082 |
_a658 _bT11 STI.S |
||
| 100 |
_a Stickdorn, Marc and Schneider, Jakob _94342 |
||
| 245 | 0 |
_a This is service design thinking _b: basics-tools-cases _c Stickdorn, Marc and Schneider, Jakob |
|
| 260 |
_bJohn Wiley & Sons _c2011 |
||
| 942 | _cBK | ||
| 999 |
_c10037 _d10037 |
||