000 00419nam a2200133Ia 4500
005 20240807163956.0
008 230721s9999||||xx |||||||||||||| ||und||
041 _aeng
082 _a153.6
_bT12 PAT
100 _a Patteon, Kerry ... [et al.]
_910448
245 0 _a Crucial conversations
_b: tools for talking when stakes are high
_c Patteon, Kerry ... [et al.]
260 _b McGraw Hill Education
_c2012
942 _cBK
999 _c17681
_d17681