000 00382nam a2200145Ia 4500
008 231017s9999||||xx |||||||||||||| ||und||
020 _a97802737780
041 _aeng
082 _a658.812
_bT11 EGA
100 _aEgan, John
_910010
245 0 _aRelationship marketing: Exploring relational strategies in marketing
250 _a4th ed.
260 _bHarlow
_c2011
942 _cBK
999 _c25330
_d25330